Commission an Artwork

Materials and mediums:

• All paints used are professional grade.
• Acrylic or Mixed-Media Paintings will be on stretched canvas unless another substrate is agreed to.
• The type of canvas and stretchers used, will be entirely at the artists discretion.
• Paints used on canvas will be acrylic paints.
• Watercolours are generally painted on 300gsm hot or cold press paper.
• The type of watercolour paper is entirely at the discretion of the artist.
• Tricia does not work with oil paints. Other materials may be incorporated if it’s a mixed media piece or you have not specifically requested a particular medium be used.

Framing

Framing is an ‘extra’ and subject to negotiation. My studio is located in a rural area where there are no framers, as such time and mileage costs will apply.

If you have a particular scene or picture you’d like cut from metal, Tricia can draw and cut a design for you. Standard size Corten sheets are 2.4m x 1.2m but will be cut and folded to size. For larger projects, two or more sheets can be used next to one another for larger metal art panels. Pricing is based on size and complexity of the design.

Materials

Metal art panels are made using corten (sculptors) steel unless otherwise agreed. The items are not sold pre-rusted.

Concepts such as complexity of design, decor colours to be matched, and other things that are important to the customer are to be set out in a brief and agreed to, prior to starting on the work. Once an agreement is reached, you will be sent a written quote.

To accept the quote a 50% non refundable deposit is payable before any work starts on the commission.

The balance is due on completion of the artwork. This must be paid prior to collection.

You will be updated on the progress of your artwork. In the event that you are not happy with something I will, by negotiation, allow for up to two minor modifications to a painting at no additional cost. Alterations are not able to be made on cut metal art.

Three or more modifications to paintings will incur additional charges. These will be invoiced to you and are to be paid for before I will proceed with the artwork.

Customers must discuss and let me know in writing, of any deadlines, prior to acceptance of your quote. Discretion will used when items are to be gifts, however you agree that no responsibility will be placed on the artist for not delivering the product within a specific timeframe.

Time frames are subject to a number of factors including the availability of the artist at the time of the order being placed, and the orders already in the system. Creative work cannot be time driven.

Deposits are non-refundable.

Under Australian Consumer Guarantee laws, custom made items must be paid for in full. Please refer to the ‘Terms‘ for more detail.

I will try to be as specific as possible when discussing commissions with you. The creative process is very fluid and what you “imagine” is not always what the artist interprets and presents, from the information you give me. For this reason it’s important to be as clear and detailed as possible, especially if you have specific expectations.

In the event the final work is not what you ‘imagined’ I will try to do what I can, within reason, to remedy the situation.

Deposits will only be refunded if the artist is unable to start and/or complete the commission due to unforeseen circumstances. Delays in starting due to orders already in the system, acts of nature, ill health, etc do not constitute a reason for refund, e.g. the studio is located in a high fire risk area, and may necessitate evacuation.

Where possible we ask that the purchaser of a commissioned item arrange collection of the artwork. Should items need to be sent via courier/Australia Post, the customer will cover all costs of packaging and delivery unless otherwise stated or agreed to in writing. In the case of larger items, this may include crating of items. It is the customers responsibility to arrange insurance (check your household insurance policy as it may cover it).

Sales are conditional and made pursuant to a shipment contract. This means that the risk of loss and title (or ownership) for such items pass to you upon payment in full and delivery to the carrier, or payment in full on collection.

Once items have been passed to the purchaser, their agent or carrier, they become the property and responsibility of the purchaser. If a product arrives damaged due to no fault of our own, is stolen or is misplaced, it is the purchaser’s responsibility. No refunds or replacements will be given for products missing or damaged in transit. We will however provide you with all the necessary information to make your claim.

In the event of payment default, you agree to pay all outstanding & collection costs including late payment & storage fees. Any litigation will be within the jurisdiction of South Australia.

Copyright remains with the artist, unless otherwise discussed and agreed to in writing.

Payment of your deposit confirms that you agree to abide by the terms and conditions of sale.